Description
Summary ## About the Role We are a fast-growing healthcare technology company seeking a full-time AI Automation and Marketing Workflow Specialist to design and implement intelligent workflows across marketing, business operations, and partner onboarding. This is a hands-on position for someone who proactively identifies inefficient processes and transforms them into reliable, scalable automations. You should be comfortable managing projects from initial discovery through implementation, testing, documentation, and optimization. The ideal candidate combines practical marketing knowledge with strong AI and automation skills. You understand what makes written, image, and video content engaging—not merely technically correct—and can automate content production while maintaining brand consistency and quality. ## Key Responsibilities ### AI and Process Automation * Identify repetitive processes and high-impact automation opportunities. * Design and implement AI-powered workflows using Claude, ChatGPT, or comparable LLM platforms. * Connect internal and external systems through APIs, webhooks, low-code platforms, and custom scripts. * Build dependable workflows with validation, error handling, monitoring, and appropriate human review. * Test, document, maintain, and continuously improve completed automations. * Clearly communicate progress, technical decisions, risks, and blockers. ### Marketing and Content Automation * Build automated content pipelines for social media, newsletters, and websites. * Automate content planning, drafting, repurposing, approval, scheduling, and analytics tracking. * Create workflows for AI-assisted image and video generation. * Repurpose content across Instagram, TikTok, LinkedIn, email, and other digital channels. * Automate video-editing support, caption creation, content calendars, and campaign workflows. * Work with marketing and creative stakeholders to maintain brand voice and content quality. * Reduce manual production time without sacrificing accuracy or creative standards. ### Business and Operational Automation * Automate scheduling, data collection, reporting, referral management, and follow-up communications. * Create AI-assisted tools that improve team productivity and operational visibility. * Collaborate with stakeholders to understand pain points and translate them into practical solutions. * Integrate tools such as Airtable, Notion, HubSpot, Zapier, Make, and n8n. * Handle operational and healthcare-related data responsibly, following applicable privacy and security practices. ### Partner Onboarding * Develop automated workflows for onboarding new partners from initial agreement through activation. * Generate customized welcome materials, implementation plans, and training resources. * Build automated checklists, self-service onboarding experiences, and progress-tracking systems. * Create reusable playbooks that allow onboarding processes to scale. * Improve communication and visibility throughout the onboarding process. ### AI Knowledge Systems * Organize company knowledge for effective use by AI systems. * Build or improve vector-based knowledge stores and retrieval-augmented generation workflows. * Establish processes for keeping source materials accurate, structured, and current. * Design knowledge systems that become more valuable as additional information is collected. * Evaluate AI outputs for accuracy, relevance, brand alignment, and reliability. ## Required Qualifications * At least three years of experience in automation, systems operations, process design, marketing operations, or a related field. * Advanced hands-on experience with Claude, ChatGPT, or comparable LLM platforms. * Experience using AI coding or agentic tools as part of your regular workflow. * Strong knowledge of automation platforms such as n8n, Make, Zapier, or similar tools. * Experience integrating systems using REST APIs, webhooks, and common authentication methods. * Ability to create lightweight solutions using Python, JavaScript, or low-code tools. * Experience automating marketing or content-production workflows. * Understanding of content strategy, brand consistency, and social media formats. * Excellent written and spoken English, ideally at a C1 level or above. * Ability to work independently and own projects from beginning to end. * Strong problem-solving, documentation, and communication skills. * Comfortable working in a fast-moving environment with evolving requirements. * Full-time availability during Central Time business hours. ## Preferred Qualifications * Previous experience with an agency, in-house marketing team, startup, or early-stage company. * Experience with AI image and video platforms such as HeyGen, Higgsfield, or similar tools. * Familiarity with Airtable, Notion, HubSpot, or comparable business systems. * Experience building RAG solutions, vector databases, or AI knowledge systems. * Experience working with healthcare-related workflows or sensitive data. * Familiarity with AI evaluation, prompt testing, workflow monitoring, and output-quality controls. * A portfolio of self-initiated automation projects that demonstrates ownership and initiative. ## Initial Priorities Your initial responsibilities may include: * Reviewing existing manual and partially automated processes. * Identifying and prioritizing opportunities based on business impact and implementation effort. * Building production-ready AI and automation workflows. * Connecting existing platforms through APIs and webhooks. * Testing integrations and implementing error-handling procedures. * Creating clear technical documentation and handoff materials. * Recommending a roadmap for future automation initiatives. ## What Success Looks Like * Automations are reliable, maintainable, secure, and clearly documented. * Manual work and turnaround times are measurably reduced. * AI-generated content remains accurate, useful, and aligned with brand standards. * Stakeholders understand how to use and maintain completed workflows. * Projects are completed with limited supervision. * Risks, blockers, and progress are communicated early and clearly. * New automation opportunities are identified proactively. ## Engagement Details * **Schedule:** Full-time, approximately 40 hours per week * **Required availability:** Standard Central Time (CST/CDT) business hours * **Monthly budget:** USD $500–$600, depending on experience and qualifications * **Location:** Remote * **Engagement:** Long-term opportunity for the right candidate Candidates must confirm that they can meet the full-time schedule, time-zone requirements, and stated monthly budget. ## How to Apply Please include the following in your proposal: 1. A brief overview of your AI and automation experience. 2. Two or three relevant workflows you personally designed and implemented. 3. The tools, APIs, and programming languages used in those projects. 4. An example of a marketing, image, or video workflow you automated. 5. Your experience with Claude, ChatGPT, or comparable LLM platforms. 6. Links to relevant portfolio items, screenshots, demos, or case studies. 7. Confirmation of your full-time availability during Central Time business hours. 8. Confirmation that you accept the monthly budget of USD $500–$600. Please begin your proposal with **“AI Workflow”** so we know you reviewed the complete job description.