Description
Voice AI + Website Chat Agent Setup I’m looking for an experienced GHL Voice AI and chatbot expert to set up an AI-powered customer service solution for a business. The goal is to make sure customer calls and website inquiries are answered even when staff are unavailable, including after hours and on weekends. What I Need The solution should include: Voice AI Agent to answer incoming customer calls Website AI Chatbot to answer customer questions Ability to answer common questions about the company's services Handle calls when employees are unavailable Provide after-hours and weekend coverage Collect customer information when necessary Capture leads and customer inquiries Transfer or escalate calls when appropriate Provide a natural, professional conversational experience Maintain a record/history of calls and chatbot conversations Tested to make sure its fully functioning I would also like the system designed so that we can easily update the AI's knowledge as the company's services, FAQs, or processes change. Ideal Experience I'm looking for someone who has hands-on experience implementing Voice AI solutions using platforms such as: GoHighLevel Experience integrating Voice AI, website chatbots, CRM systems, calendars, SMS, and automation workflows is a plus. Project Goal The main goal is to create a system that helps the business: Reduce missed calls Answer customers outside normal business hours Respond to website visitors quickly Reduce the amount of time staff spend answer