Description
Summary We are a Managed IT Services Provider (MSP) serving small and mid-sized businesses (typically 10–100 employees) and have built our reputation on long-term client relationships and trusted technology advice. Our clients are increasingly asking us to help them adopt AI. We're looking for an experienced AI consultant to become an extension of our team and provide strategic guidance, solution design, and technical leadership. This is an ongoing partnership rather than a one-time project. What We're Looking For We are looking for someone who has successfully designed and implemented AI solutions for businesses and can confidently guide clients from initial discovery through implementation. You should be able to understand a client's business, identify where AI can provide meaningful value, recommend the appropriate technologies, build an implementation roadmap, and support our engineering team throughout the project. Our internal team will perform much of the implementation. We need someone who can provide the expertise, architecture, and strategic direction. Responsibilities You will work alongside our sales and engineering teams to: Join client discovery meetings Evaluate business processes and identify AI opportunities Recommend practical, ROI-focused AI solutions Help clients understand available AI technologies and select the right approach Design solution architecture Build implementation plans and project roadmaps Create scopes of work and technical requirements Assist with client presentations and proposal development Advise our engineers during implementation Provide ongoing consultation as projects evolve Required Technical Expertise You must have deep, hands-on experience with: Anthropic Claude (prompt engineering, Projects, MCP, API integrations, enterprise use cases, workflow design, and best practices) OpenAI / ChatGPT (GPT models, API usage, Assistants/Agents, function calling, enterprise deployments, and integrations) Microsoft 365 Copilot You should be the person our team turns to when deciding which model to use, how to architect a solution, and how to solve complex implementation challenges. Additional Experience Preferred Experience with several of the following is highly desirable: Microsoft Azure AI Google Gemini AI agents and autonomous workflows Retrieval-Augmented Generation (RAG) Model Context Protocol (MCP) Vector databases Knowledge management systems AI governance and security Business process automation Power Platform n8n Make Zapier CRM, ERP, and line-of-business integrations Custom AI application development The ideal consultant: Has led multiple successful AI implementations for businesses Understands both the technical and business sides of AI Can communicate effectively with executives as well as engineers Knows when AI is, and is not, the right solution Stays current with the rapidly changing AI landscape Can translate business problems into practical AI implementations Can implement lower cost solutions for smaller companies with limited budgets Typical Engagement A typical engagement might include: Meeting with a client's leadership team Understanding their workflows and business challenges Identifying the highest-value AI opportunities Recommending the appropriate technologies and architecture Estimating project effort and ROI Helping present recommendations to the client Supporting our engineering team during implementation Remaining available as a technical advisor as needed To Apply Please include: Your background designing and implementing AI solutions for businesses. A representative AI project you've personally led, including the technologies used and measurable business outcomes. Your experience with Claude and OpenAI, including APIs, enterprise deployments, and complex workflows. Your experience with MCP, AI agents, RAG, and business process automation. How you typically conduct an AI assessment for a new client. We're looking for a long-term strategic partner who can become the AI expert for our organization and help us deliver exceptional AI solutions to our clients.