Description
We need an engineer to build one production voice agent WHAT THE AGENT NEEDS TO DO A customer calls a business phone number. The agent answers, understands why they are calling, checks real availability in a booking system, offers open slots, confirms the booking, and writes the record back to the CRM. It must handle interruptions, callers who change their mind mid-sentence, background noise, and accents. If it is not confident, it must hand off to a human instead of guessing. TECHNICAL DETAIL We are currently using Vapi for call handling. If you have a strong reason to recommend something else, tell us why. The booking layer talks to GoHighLevel. You will own the full path: telephony, speech-to-text, the agent logic and tool calls, text-to-speech, the CRM write-back, and the logging we need to debug a bad call after the fact. WHAT WE ARE NOT LOOKING FOR This is not a chatbot project and not a website project. Please do not apply if voice is not your main area.