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WhatsApp Customisation Scope

Search - API Integration · notified · UID ~022082805601823198741

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Job Details

Budget $? - $?/hr
ExperienceIntermediate
DurationUnknown
Weekly hoursLess than 30 hrs/week
Client countrylink for Hotel Shree Krishna. - Clicking the link should open
ProposalsLess than 5
Interviewing0
Invites sent0
First seenThu, Jul 30, 2026 1:17 PM
Last seenFri, Jul 31, 2026 10:39 PM

Description

Summary WhatsApp Customisation Scope Objective Customise the hotel’s WhatsApp communication flow to help guests access room information, share booking details, get directions, and submit feedback directly through WhatsApp. Scope of Work 1. Persistent Chat Options Display the following two options prominently at the top (All the time) of the WhatsApp chat: Room Photos When selected: - Show the available room categories. - Allow the guest to select a category. - Automatically send the relevant room photos and basic room information. Get Directions When selected: - Send the Google Maps location link for Hotel Shree Krishna. - Clicking the link should open the hotel location directly in Google Maps. 2. Quick Replies for Hotel Staff Set up predefined quick replies for frequently requested information, including: - Room photos by category - Room rates - Hotel location - Check-in and check-out timings - Available facilities - Booking confirmation messages The hotel team should be able to send these replies and room photos quickly from the WhatsApp dashboard. 3. In-Chat Guest Information Form Create a WhatsApp form that guests can complete directly inside the chat without opening any external website or link. The form should collect: - Guest Name - Check-in Date using a date picker - Check-out Date using a date picker - Number of Guests - Contact Phone Number Once submitted, the information should be sent to the hotel team in a structured format so it can be entered easily into the PMS. 4. Automated Feedback and Review Message Automatically send a WhatsApp message to guests after checkout. The message template will be provided by the hotel and should include: - A link to leave a public review - A separate link to submit private feedback The system should trigger the message automatically based on the guest’s checkout date or PMS checkout status. Expected Deliverables - WhatsApp chat menu setup - Room category and photo automation - Google Maps direction integration - Staff quick-reply setup - In-chat guest information form - Automated post-checkout feedback and review flow - Basic admin access to update photos, links, messages, and templates - Testing and deployment

Skills

Metal API WhatsApp Web Application Web Development

Notification History

ChannelTypeStatusSentError
telegram ai_job_alert sent Thu, Jul 30, 2026 1:17 PM -
telegram pre_ai_job_alert sent Thu, Jul 30, 2026 1:17 PM -

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