WhatsApp bot giving wrong answers, need small fix

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First seenTue, Jul 28, 2026 10:51 AM

Last seenWed, Jul 29, 2026 1:28 PM

Description

I have a WhatsApp chatbot connected through Make.com and OpenAI API that answers customer questions about order status. It started giving wrong replies to a few customers this week, I think it's a prompt or a scenario logic issue, not sure. Looking for someone who's actually built these before to look at the scenario, find what's misfiring, and patch it. Small fix, not a rebuild. If you know Make.com + OpenAI integrations well this should be fast for you.

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OpenAI API Make.com

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