Description
Summary Retell AI Developer Needed – Build AI Phone Agent for GolfShopWholesale.com Project Type: Contract/Freelance (Potential for Ongoing Work) We are looking for an experienced Retell AI developer to build a professional AI voice agent for GolfShopWholesale.com, a wholesale supplier of custom golf products serving golf courses, country clubs, resorts, tournaments, and golf retailers nationwide. Project Overview We want an AI phone agent that can handle both incoming and outbound calls while integrating with our customer database and CRM. Inbound Calls The AI should be able to: * Answer incoming business calls naturally * Answer common questions about products, pricing, artwork, shipping, and order status * Help customers place reorders * Transfer calls to a live team member when needed * Take messages after hours * Capture customer information and summarize each call Outbound Calls The AI should: * Call existing customers on a scheduled basis * Ask if they need to reorder products * Inform customers of current specials and promotions * Introduce new products * Schedule follow-up calls if needed * Send qualified leads to our sales team Customer Intelligence The system should: * Identify customers who haven’t ordered within a specified timeframe (30, 60, 90, or 180 days) * Prioritize high-value customers * Track purchase history * Recommend products based on previous orders * Flag accounts that may need follow-up * Log all conversations automatically Integrations Experience with the following is preferred: * Retell AI * CRM integrations * API development * Google Sheets or databases * QuickBooks (optional) * Shopify, WooCommerce, or custom eCommerce integrations * Twilio (if needed) Desired Features * Human-like conversational voice * Appointment scheduling * SMS follow-up after calls * Email summaries * Call recordings and transcripts * Dashboard with reporting and analytics * Ability to continuously improve scripts and prompts About Us GolfShopWholesale.com has been supplying custom golf products to golf facilities across the United States for over 17 years. We specialize in logo golf accessories including: * Alignment Sticks * Divot Tools * Ball Markers * Golf Towels * Poker Chips * Golf Tees * Lip Balm * Tournament Gifts * Custom Promotional Products To Apply Please include: 1. Examples of Retell AI agents you’ve built 2. Experience with outbound AI sales agents 3. Experience integrating CRMs and APIs 4. Estimated timeline 5. Estimated project cost 6. Ongoing support options This is expected to become a long-term relationship as we continue expanding our AI sales and customer service capabilities