Description
___ Skip to content Upwork home Hire talent Get outcomes Find work Why Upwork Pricing Enterprise Search category: Jobs Log in Sign up Al Phone Agent Setup for Recruitment Agency - Automated Call Handling Posted 3 hours ago Worldwide Summary I'm looking for an experienced Al/automation freelancer to set up an Al-powered phone system for a recruitment agency client. When someone calls the agency's business number, an Al agent should answer automatically, greet the caller, capture key details (name, reason for calling, role/position if relevant), and then either route the call, take a message, or book a callback - without needing a human to pick up first. What I need: • Setup of an Al voice agent to handle inbound calls • A natural-sounding conversation flow suited to a recruitment agency context (e.g. candidates calling about jobs, clients calling about hiring needs) • Call logging/data capture into a CRM, spreadsheet, or email - happy to discuss the best option • Fallback handling for calls the Al can't resolve (e.g. voicemail, escalation to a human, or callback booking) • Basic testing and a walkthrough of