Description
Summary I’m looking for an experienced AI Voice Automation Engineer to help me build a premium AI receptionist for restaurants using the best voice AI platform available today. This is not a basic chatbot project. My goal is to build a real AI employee that can answer calls naturally, take customer orders, answer questions about the menu, and provide an outstanding customer experience that helps restaurants capture more orders without hiring additional staff. I’m looking for someone who can recommend the best technology stack, design the architecture, and build a production-ready solution that can later be adapted for other industries. This is the beginning of a long-term partnership. If this project goes well, I have plans to build additional AI voice agents for sales, customer service, appointment booking, lead qualification, and other business automations. Project Goals Build an AI restaurant receptionist that can: * Answer incoming calls 24/7 * Sound as natural and human as possible * Handle interruptions and conversational speech * Answer questions about the restaurant and menu * Recommend menu items and upsell when appropriate * Take customer orders accurately * Confirm order details before completing the order * Support pickup and delivery workflows * Transfer calls to a human when necessary * Send SMS confirmations if appropriate * Maintain a friendly, professional customer experience Technical Expectations I’m open to your recommendations, but I’m looking for someone with experience using platforms such as: * Retell AI * Vapi * Bland AI * ElevenLabs * Cartesia * OpenAI * Deepgram * Twilio * Make.com * n8n * APIs and webhooks * POS or restaurant ordering system integrations If you believe another technology stack is better, I’m happy to hear your recommendation. My priority is quality, reliability, scalability, and a natural-sounding voice—not simply using the most popular platform. Deliverables * Recommend the best platform and overall architecture * Build a production-ready AI restaurant receptionist * Configure conversational flows and prompt engineering * Integrate with the necessary services * Test and optimize performance * Provide documentation explaining how everything works * Record a walkthrough showing how the system was built so it can be maintained and expanded in the future What I’m Looking For I’m not looking for someone who only knows how to connect software together. I’m looking for someone who understands conversational AI, prompt engineering, voice optimization, latency, automation, APIs, and scalable system design. I value experience, communication, and quality over the lowest price. To Apply, Please Answer These Questions 1. Which AI voice platforms have you worked with? 2. Which platform would you recommend for this project, and why? 3. If this were your business, how would you build it? 4. What would your recommended technology stack be? 5. Have you built AI voice agents for restaurants or similar businesses? Please share examples. 6. Can you provide Loom videos or demonstrations of previous projects? 7. What are the expected monthly operating costs once the system is live? 8. How would you design this so it can later be adapted for other industries? 9. What challenges do you foresee with this project, and how would you solve them? 10. Why should I choose you over other applicants? If you’ve read this entire post, please begin your proposal with the words: “AI Receptionist.” This helps me identify applicants who pay attention to detail. I’m looking for someone interested in building something exceptional—not just completing another freelance project.