Description
Summary We are seeking an experienced n8n Automation Developer with expertise in AI agents, workflow automation, and Retrieval-Augmented Generation (RAG) to design and implement an intelligent, multi-agent customer support system. The solution will consist of a central AI router responsible for analyzing incoming customer inquiries and directing them to one of four specialized AI agents: "Support, Billing, Technical Support, and Sales". Each agent must leverage our existing FAQ documents and internal knowledge base to provide accurate, context-aware, and reliable responses while minimizing hallucinations through a robust RAG architecture. The entire solution should be built within n8n using a modular, scalable, and maintainable workflow design, with comprehensive error handling, logging, and clear documentation. The selected freelancer should recommend the most suitable LLM (e.g., OpenAI GPT, Claude, or Gemini) based on performance, cost, and scalability, and implement all necessary integrations. Final deliverables should include the complete n8n workflow, deployment and configuration documentation, environment variable setup, API integration details, and a guide for maintaining and updating the knowledge base. Candidates should have proven experience building AI-powered automation solutions with n8n, integrating LLMs, implementing RAG with vector databases, and developing production-ready customer support systems. When submitting your proposal, please include relevant project examples, your recommended technical architecture, estimated timeline, and project cost. We are looking for a highly skilled professional who can deliver a reliable, scalable solution and potentially collaborate with us on future AI automation initiatives.