Description
Summary We're looking for someone who can work alongside our leadership team to identify, prioritize, and implement AI-powered services that strengthen our client relationships and create repeatable agency IP. Our goal is to evolve beyond traditional development retainers by delivering proactive insights, automation, and intelligence that help our clients continuously improve their ecommerce businesses. What we're looking to build We're looking for someone who can help us design and implement services such as: AI-powered competitor monitoring that identifies meaningful UX, merchandising, performance, and CRO opportunities. Automated ecommerce intelligence reports tailored to each client. AI analysis of Shopify platform updates and emerging ecommerce trends, surfacing only what is relevant to individual clients. Ticket history analysis (Jira/Asana) to identify recurring issues, technical debt, operational inefficiencies, and larger roadmap opportunities. Quarterly opportunity reports generated from development history rather than simply listing completed work. Internal AI agents that improve delivery efficiency, reporting, and project management. Executive dashboards that combine operational, development, and business insights into actionable recommendations. What you'll do Work directly with agency leadership to define our AI roadmap. Recommend high-impact opportunities for automation and AI-powered services. Design and build AI workflows using modern tools. Connect data from platforms including Shopify, Jira, Google Workspace, analytics platforms, and other business systems. Build reusable frameworks that can scale across multiple retained clients. Document your work and help our team adopt and maintain these systems. Recommend new AI tools and workflows as the technology evolves. Ideal experience We're less interested in someone who only builds automations and more interested in someone who thinks strategically. You should have experience with: AI workflow design Prompt engineering OpenAI, Anthropic, Gemini, or similar LLMs n8n, Make, Zapier, or comparable automation platforms APIs and system integrations Shopify or ecommerce platforms Dashboarding and reporting Business process automation AI agents and orchestration Bonus experience: CRO or ecommerce strategy Shopify Plus Google Analytics Looker Studio Jira, Asana, HubSpot Executive reporting Engagement Initially, we'd like to engage someone on a consulting basis to: Review our current services and retained client model. Identify the highest-value AI opportunities. Prioritize a roadmap. Help build the first generation of these services. If the engagement is successful, we'd like to establish an ongoing relationship where you continue expanding and improving our AI capabilities. To apply Please include: Examples of AI systems, agents, or automations you've built. Ecommerce or agency experience (if applicable). Your preferred AI stack and automation tools. An example of a business process you've transformed using AI. How you typically approach identifying automation opportunities within an organization. We're looking for someone who enjoys solving business problems—not just building automations—and who wants to help shape the future of an AI-enabled ecommerce agency.