Description
We are looking for an experienced Intercom specialist to make a focused update to our existing WordPress/WooCommerce customer portal. Must have extensive intercom experience. Our portal is already built and working. We need the current customer messaging button or support action changed so that it opens the Intercom Messenger widget. Customers should contact us through Intercom rather than submitting messages through the portal’s existing messaging system. This is not a redesign or rebuild. The selected developer must implement this functionality without breaking, changing, or interfering with any other part of the portal, WooCommerce, or our existing integrations. **Scope:** * Review the current portal messaging flow. * Connect the relevant button or action to the Intercom widget. * Ensure the Intercom Messenger opens correctly for logged-in customers. * Test the change on desktop and mobile. * Preserve all existing portal design and functionality. * Document all changes made. **Requirements:** * Extensive Intercom implementation experience. * Strong WordPress and WooCommerce experience. * Experience using the Intercom JavaScript API. * Ability to work safely on an existing production site. * Experience with staging, backups, and conflict testing. Please include examples of similar Intercom integrations and briefly explain how you would complete this without affecting unrelated functionality. Begin your proposal with **“INTERCOM”** so we know you read the full posting, then