Description
Title Twilio A2P 10DLC Specialist to Fix Trust Score & Segment Limits for SaaS Platform Description We’re looking for an experienced Twilio A2P 10DLC specialist to help fix our low Trust Score and increase our daily messaging limits for our product Juice, a quest/rewards and messaging platform used by events and communities. Our campaigns are verified, but our Trust Score is ~23/100, which caps us at about 2,000 SMS segments per day and doesn’t cover even a single broadcast to our users. We recently moved from an older entity (Fire Inc. dba Juice Labs) to a new C‑Corp (JuiceXP, Inc. dba Juice), and the current brand in TCR/Twilio appears to be tied to the old entity. We need someone who can correctly register the new entity, fix our brand/campaign setup, and improve our Trust Score so we can send higher‑volume OTP and product messaging without disruptions. What we need done Review our existing Twilio A2P setup: Current brand registration, campaigns, Trust Score, and segment/day limits. How our brand is registered today (Fire Inc. vs JuiceXP, Inc.). Implement the correct brand and campaign setup: Register a new brand under JuiceXP, Inc. (C‑Corp) with accurate legal name, EIN, and business address. Create new campaigns for: OTP login / authentication messages. Product notifications / platform marketing to existing users. Link our existing numbers / messaging service to the new campaigns. Improve Trust Score and throughput: Make sure brand details exactly match IRS/Secretary of